Frequently asked questions about our welcoming services.

COVID-19 ANTI-CONTAMINATION SAFETY STANDARDS

Our priority is to guarantee an exclusive and relaxed food and wine experience. For this reason we are implementing a strict protocol in full compliance with all safety and hygiene regulations.

The safety protocol provides for the following:

Access to the winery will be limited to small groups.

Guests may enter Poggio di Bortolone premises if they are aware that they do not have symptoms of influenza, a temperature above 37.5°C or other symptoms of respiratory infection (in compliance with the Authority’s provisions requiring them to inform the family doctor and the Health Authority, staying at home).

Access will not be allowed in cases where, in the 15 days prior to the visit, symptoms of influenza have been shown or contact has been made with people who have tested positive for COVID-19 or who come from areas at risk according to WHO guidelines.

Access to Poggio di Bortolone’s premises will be allowed only if the person is wearing the appropriate mask, which must be worn correctly for the entire duration of the visit. In the event that you do not have one, we will provide you with disposable masks with adequate safety features.

Suitable hand sanitizers will be provided at the entrance and during the itinerary.

You will be asked to follow the guide’s instructions and to maintain, at all times during the visit, a minimum distance of at least 1 metre from the other participants.

The tastings will be guaranteed and carried out upon reservation, with single-seat, spaced out and with food pairing (where applicable) in single portions.

Finally, we remind you that there will be periodic sanitization of the rooms, spaces and seating.

Our priority is to guarantee an exclusive and serene enogastronomic experience. For this reason we are implementing a strict protocol in full compliance with all safety and hygiene regulations.

The safety protocol provides for the following:

You can enter Poggio di Bortolone’s internal and external areas if you are aware that you do not have flu symptoms, temperature over 37.5°C or other symptoms of respiratory infection (in compliance with the provisions of the Authority that require you to inform your family doctor and the Health Authority, staying at home).

You can access Poggio di Bortolone’s internal and external environments if in the 15 days prior to the visit you have not shown flu symptoms, have not come into contact with subjects who tested positive for COVID-19, and do not come from areas at risk according to WHO indications.

Access to Poggio di Bortolone’s internal and external areas will be allowed only if you are wearing the appropriate mask, to be worn correctly for the entire duration of the event, except when you are seated at your table for wine tasting. In case you do not have them, we will provide you with disposable masks with adequate safety features.

At the entrance and during the route, suitable hand sanitizers will be provided.

You will be asked to follow the indications of Poggio di Bortolone’s staff and to maintain, at all times during the event, a minimum distance of at least 1 meter from the other participants.

The access to the event is guaranteed only after online booking and the wine-food tasting will take place with individual and well spaced seating.

Finally, it should be remembered that there will be periodic sanitization of the rooms, environments and seating.

General standards of behavior for visitors:

Visits to the vineyard and movements around the estate are allowed only if they are accompanied by Poggio di Bortolone staff.

Access to the table is allowed only if accompanied by Poggio di Bortolone staff.

The use of the mask is always mandatory, except when you are sitting at your own table for wine tasting.

All visitors are kindly requested to always follow the Poggio di Bortolone staff’s instructions.

In the event of an emergency (fire, natural disaster) stay calm, do not move away from your accompanying person, follow the instructions given by the guide and use the escape routes indicated by the appropriate signs.

Of course, choose the tasting that suits you best, enter the date, the number of people participating and the language. Fill out the form with your details and make the request, we will reply confirming the availability of the chosen visit as soon as possible by sending you the payment link to confirm the booking. You will receive a confirmation email and, attached, a voucher with the summary data of your booking.